Reference

medali4d Privacy Policy for Your Account Data

Clear account steps, phone verification and wallet status checks help us explain exactly what data our Privacy Policy covers.

Account clarityWallet data scopePhone verificationLocal-law wording

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How DANA and QRIS Data Is Used

medali4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy choices stay tied to the account steps you take with us. This Privacy Policy explains what we collect when you create an account, verify your phone, sign in from a mobile browser, or select DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account.

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We record transaction references, verification results and status updates so a wallet query can be matched to the correct account. We do not treat payment credentials as open text in our account records. The same policy applies when you use a mobile device in Medan to
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reach Dragon Tiger or football pages. We use account and transaction data to provide access, check requests, prevent account misuse and respond to support questions. Access depends on local law, and any restriction is handled through our stated contact path. We may retain records for operational,
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dispute and legal needs, then remove or anonymise them when that need ends.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATH

Where To Ask About Your Privacy

A clear contact path matters when a login record, wallet status or phone check looks unfamiliar. Use the support route shown with your account details and describe the specific record you want us to locate. We use the account step, payment reference or device context you provide to reduce back-and-forth, while access remains where local law permits.

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Account data request

Tell us which account record you want to access, such as your phone verification or sign-in history, and include the account identifier so we can check the request accurately.

Wallet record query

For DANA, OVO, GoPay or QRIS questions, share the transaction reference and status shown in your account. We use those details to separate payment records from unrelated activity.

Correction request

If your contact or account details need changing, send the requested correction through our support path. We may ask for account verification before changing a protected record.

RECORD HANDLING

How We Protect Account Records

We keep this policy practical: each record has a reason, an access path and a retention point. Our handling covers the account form, phone verification, mobile-browser activity, cookies and payment references.

Account collection

We collect details you enter during account creation and phone verification, plus records needed to match your access request. We use these fields to maintain the correct account record.

Mobile device data

A mobile browser can provide device and session signals connected to sign-in activity. We use them to recognise account access patterns and investigate a reported login concern.

Cookies

Cookies can keep a session active and help us understand which policy or account page you opened. Your browser settings provide a way to restrict cookies, though some account steps may change.

Account security

Phone verification and account checks help us distinguish your access from an unfamiliar request. When a wallet or withdrawal record is checked, we compare the submitted details with the account record.

Retention period

We retain account, payment and support records only while they serve operational, dispute or legal needs. After that point, we remove or anonymise them according to our internal handling process.

Changes and contact

Ask us to show, correct or clarify personal data through the stated support route. We may verify your account first, and we update this Privacy Policy when our handling changes.

Privacy Policy Questions About medali4d

These Privacy Policy answers focus on the searches we expect before you open an account. They cover wallet records, mobile access, cookies, corrections and local eligibility, with a direct route back to the account support path when your question needs a record check.

It covers account creation, phone verification, mobile-browser sessions, cookies, support messages and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

Our policy concerns transaction references, account matching and payment status. Do not send a wallet password through support. We use the account evidence needed to investigate a payment question.

Use the stated support path and identify the account record you want to access. We may request phone or account verification before releasing details connected to your account.

Yes. Send the correction through the support route and explain which field is inaccurate. We check your account identity first, then update the record when the request is valid.

Cookies may keep your mobile session active and connect page activity to an account visit. Browser controls can restrict them, although sign-in or verification steps may then work differently.

We keep payment and account records while needed for service operation, dispute handling or legal requirements. When that purpose ends, we remove or anonymise the relevant records.

Yes. Account access and any related data request depend on local law. Where local law permits, we process your request through the account verification and support path described here.

medali4d Privacy Policy for Your Account Data

Where To Ask About Your Privacy

Account data request

Wallet record query

Correction request

How We Protect Account Records

Account collection

Mobile device data

Cookies

Account security

Retention period

Changes and contact

Privacy Policy Questions About medali4d

01 What does the medali4d Privacy Policy cover?

02 Does the Privacy Policy store my DANA or QRIS password?

03 How can I request my personal data from medali4d?

04 Can I ask medali4d to correct my account data?

05 How does the Privacy Policy handle mobile cookies?

06 How long does medali4d keep payment records?

07 Does access under this Privacy Policy depend on local law?

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